End Customer Terms of Use

Version 2026-v4 — Effective November 1, 2026

The short version

  • CaterKarma is the software your vendor uses. Your contract is with the vendor, not us.
  • Check your vendor's licenses, permits, and insurance yourself; we don't verify them.
  • The vendor, not CaterKarma, is responsible for food safety and allergens.
  • Approving a proposal with your typed name is a legally binding e-signature. We record your IP address and the time.
  • Our liability is limited to fees you have paid us directly.

This summary is for convenience. The full text below controls.

1. Software Provider Status

CaterKarma provides the software your event vendor uses to generate proposals and manage event details. We are strictly a technology provider. We are not a party to the contract between you and your vendor, and we do not oversee, manage, or assume any liability for the actual event, venue space, or catering services.

2. Duty to Verify Vendor Credentials

CaterKarma does not independently verify, audit, or guarantee any vendor's business licenses, health permits, or commercial insurance policies. It is your sole responsibility to inspect and verify your chosen vendor's credentials and capabilities before approving a proposal or entering into a contract.

3. Food Safety & Allergen Disclaimer

CaterKarma assumes zero liability for foodborne illness, severe allergic reactions, failure to adhere to dietary restrictions, or cross-contamination. All responsibility for food safety, preparation, and dietary compliance rests entirely and exclusively with your chosen catering vendor.

4. Binding E-SIGN Approval

By clicking "Approve" (or similar affirmative action) and submitting your typed name on a proposal, you are executing a legally binding contract directly with the vendor under the U.S. E-SIGN Act. You acknowledge that CaterKarma securely captures your IP address and a timestamp as proof of this legal execution.

5. Limitation of Liability

In the event of any dispute or claim related to your use of the CaterKarma platform, software errors, or outages, CaterKarma's total aggregate liability is strictly limited to the fees you have actually paid directly to CaterKarma.